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news & media > press releases   For Immediate Release
Gordon Hagler, President of DentalEZ, said, "StarDental is an industry leader in handpiece technology and products. Handpiece Experts is excited about becoming an authorized StarDental repair house. In partnership with StarDental, Handpiece Experts will work with their coast-to-coast network of dealers to promote the obvious benefits and value of maintaining Star handpieces with original factory components. This relationship will ensure our customers continue to experience Star's unique performance benefits for the full life of the handpiece. Jean Castonguay, President and CEO of Handpiece Experts, said, "Our research with Strategic Dental Marketing has shown that approximately 70% of handpieces with expired warranties are serviced by independent repair shops, and not the original manufacturer. This easily represents the largest share of the overall handpiece repair market. Yet, because these independent repair technicians do not have access to original manufacturer parts, most repairs use non-original, after-market handpiece repair components. Regrettably, if a repaired handpiece suffers a failure, doctors tend to associate this failure with the handpiece brand regardless of the parts used in its repair. Handpiece Experts provides independent repair technicians with original manufacturer repair parts necessary to maintain handpieces and prolong the positive experience a dentist has with his handpiece brand of choice. Finally, Handpiece Experts provides leading brands with access to the largest segment of the repair market representing an enormous post-warranty parts sales opportunity."
The DentalEZ Group, consisting of 5 well known brands, sells products for the dental operatory. StarDental manufactures dental handpieces, CustomAir manufactures wet ring pumps, DentalEZ manufactures dental chairs, units, lights, stools and operatory furniture, RAMVAC manufactures dry vacuum systems and CustomAir compressors, and Columbia Dentoform manufactures models, mannequins, teeth and other teaching aids for dentists, dental schools and veterinary practices. For more information about DentalEZ Group, please logon to www.dentalez.com.
Handpiece Experts ensures quality certification as part of an integrated group of dental technology companies offering dentists a variety of products and services to solve any handpiece-related problem. The 100+ dealers in North America offer both mobile on-site and mail-in services. All Handpiece Experts Dealers adhere to our certified quality practices. Visit www.handpieceexperts.com for more information.
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